Privacy Policy

This privacy policy describes how Aurora Sound & Vision collects, uses, and protects personal data when you use our site and services. We are committed to protecting your privacy and handling your personal data with transparency and care, in compliance with applicable data protection laws.

Personal data we collect:

We may collect personal data that you provide directly to us when you use our online platform or contact us in connection with our services. This information may include your name, contact details such as an address or phone number, and details about your project requirements or inquiries.

We may also collect certain information automatically when you visit our site. This includes information about your device, browser type, IP address, pages you visit, and the time and date of your visit. This information helps us understand how our service is used and improve its functionality.

How we use your personal data:

We use your personal data for several purposes, including:

• To provide, operate, and maintain our services, including audio recording, mixing, mastering, video production, editing, post-production, sound design, voice-over, film scoring, and studio rental.
• To communicate with you, respond to your inquiries, and provide customer support.
• To process transactions and manage your relationship with us if you become a client.
• To improve our site and services, understand how our online platform is used, and develop new features.
• To send you information about our services that may be of interest to you, where we have a legal basis to do so.
• To comply with legal obligations and protect our legal rights.

Our legal basis for processing your personal data depends on the specific context in which we collect it. We will process your personal data where:

• We need to perform a contract with you (e.g., to provide the services you have requested).
• We have your consent to do so.
• The processing is necessary for our legitimate interests and not overridden by your data protection interests (e.g., improving our services).
• We have a legal obligation to process your data.

How we store and protect your data:

We implement appropriate technical and organizational measures to protect the personal data we collect and process. We strive to ensure that your information is treated securely and in accordance with this privacy policy. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.

Sharing your personal data:

We may share your personal data with third-party service providers who perform services on our behalf, such as IT support, hosting, analytics, and professional advisors. These third parties are required to protect your information and use it only for the purposes for which it was shared.

We may also disclose your personal data if required to do so by law or in response to valid requests by public authorities.

We do not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.

Your data protection rights:

Under applicable data protection laws, you have rights regarding your personal data. These rights may include:

• The right to access the personal data we hold about you.
• The right to request rectification of inaccurate or incomplete personal data.
• The right to request erasure of your personal data in certain circumstances.
• The right to request restriction of processing your personal data in certain circumstances.
• The right to object to the processing of your personal data in certain circumstances.
• The right to data portability, allowing you to receive your personal data in a structured, commonly used, and machine-readable format.
• The right to withdraw your consent at any time, where we rely on your consent to process your data.

To exercise any of these rights, please contact us using the contact information provided below.

Cookies and tracking technologies:

Our site may use cookies and similar tracking technologies to collect and use personal information about you. Cookies are small data files placed on your device that help us improve our online platform and your experience. You can control cookies through your browser settings.

Data retention:

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Children's privacy:

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us.

Changes to this policy:

We may update this privacy policy from time to time. We will post any changes on our site. We encourage you to review this policy periodically.

Contact Us:

If you have any questions or concerns about this privacy policy or our data practices, you can contact us by post at:

Aurora Sound & Vision
54 Kirkeveien, Suite 301
Oslo, 0363
Norway